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European Accessibility Act (EAA): What You Need to Know in 2026

The EAA took effect on June 28, 2025. If you sell products or services in the EU, your digital platforms must now be accessible. Here is everything you need to know.

What Is the European Accessibility Act?

The European Accessibility Act (EAA), formally Directive (EU) 2019/882, is a European Union directive that harmonises accessibility requirements across all 27 EU member states. Unlike the Web Accessibility Directive (which only applies to public sector websites), the EAA applies to the private sector — covering products and services sold to consumers in the EU.

The EAA was adopted by the European Parliament in April 2019, and member states were required to transpose it into national law by June 28, 2022. The compliance deadline for businesses was June 28, 2025. As of 2026, the law is in full effect and enforcement has begun.

The directive's goal is to create a common set of accessibility requirements across the EU, removing the patchwork of differing national laws that made cross-border trade difficult for businesses and inconsistent for people with disabilities.

Key Dates & Deadlines

  • April 2019 — EAA adopted by European Parliament
  • June 28, 2022 — Deadline for member states to transpose into national law
  • June 28, 2025 — Compliance deadline for businesses (products and services)
  • June 28, 2030 — Transition period ends for products already on the market before June 2025

Bottom line: If you are reading this in 2026, the law is already in effect. There is no grace period for new products or services — they must be compliant now.

Who Does the EAA Apply To?

The EAA applies to any business that places products or provides services in the EU market, regardless of where the business is headquartered. This includes US, UK, Israeli, and other non-EU companies that sell to EU consumers.

Products and Services Covered

The EAA covers a specific list of products and services:

Products:

  • Computers and operating systems
  • Smartphones and tablets
  • Self-service terminals (ATMs, ticketing machines, check-in kiosks)
  • E-readers
  • TV equipment with computing capabilities

Services:

  • E-commerce — any online shop selling to EU consumers
  • Banking services — online banking, payment services
  • Telecommunications — phone services, messaging apps
  • Audiovisual media — streaming platforms, online video
  • Transport services — booking and ticketing for air, bus, rail, and waterborne transport
  • E-books and dedicated software

The "e-commerce" category is extremely broad. If you have an online store that accepts orders from EU customers, you are covered — even if your company is based outside the EU.

Exemptions

The EAA includes a microenterprise exemption for service providers with fewer than 10 employees and annual turnover or balance sheet under €2 million. However, this exemption does not apply to products — only services. And member states may choose not to apply the exemption at all.

There is also a disproportionate burden defence — a business can argue that making a specific aspect accessible would require a fundamental alteration or impose a disproportionate burden. This is assessed case by case and must be documented.

Technical Requirements

The EAA does not specify exact technical standards in the directive text itself. Instead, it delegates to harmonised European standards. For digital accessibility of websites and mobile applications, the relevant standard is EN 301 549.

EN 301 549: The Technical Standard

EN 301 549 is the European harmonised standard for ICT accessibility. Its web accessibility requirements (Chapter 9 for web content, Chapter 11 for software) are directly based on WCAG 2.1 Level AA. The current version (v3.2.1, published in 2021) maps WCAG 2.1 success criteria one-to-one into EN 301 549 requirements.

In practice: if your website meets WCAG 2.1 Level AA, it satisfies EN 301 549's web requirements. Meeting WCAG 2.2 Level AA (which Accesseon tests against) is a superset — it covers everything in 2.1 plus additional criteria.

The WCAG Connection

The relationship is straightforward:

  • EAA → requires compliance with harmonised standards
  • Harmonised standard for web = EN 301 549
  • EN 301 549 web requirements = WCAG 2.1 Level AA
  • WCAG 2.2 Level AA ⊃ WCAG 2.1 Level AA

Conclusion: Meeting WCAG 2.2 Level AA means you meet the EAA's web accessibility requirements with margin to spare.

EAA vs ADA: Key Differences

Both laws require web accessibility, but they differ in important ways:

  • Scope: The ADA applies to "places of public accommodation" (broadly interpreted to include websites). The EAA explicitly lists covered product/service categories.
  • Standard: The ADA has no official technical standard (courts reference WCAG 2.1 AA). The EAA formally references EN 301 549 (= WCAG 2.1 AA).
  • Enforcement: ADA enforcement is primarily through private lawsuits. EAA enforcement is by national market surveillance authorities in each member state.
  • Penalties: ADA penalties are compensatory damages and injunctive relief. EAA penalties are set by each member state and can include fines.
  • Private right of action: The ADA allows private lawsuits. The EAA's enforcement mechanism is primarily administrative, though member states may allow private action.

The practical implication: if you are compliant with one, you are very close to compliant with the other. Both converge on WCAG Level AA.

EAA vs Web Accessibility Directive (WAD)

The EU has two separate accessibility laws for digital content:

  • Web Accessibility Directive (WAD, 2016) — Applies to public sector websites and mobile apps (government, public universities, public hospitals). Already in effect since 2019/2020.
  • European Accessibility Act (EAA, 2019) — Applies to private sector products and services. In effect since June 2025.

Together, they cover virtually all digital products and services in the EU. If you serve both public and private sector clients, you need to comply with both.

Enforcement & Penalties

Each EU member state designates a national market surveillance authority responsible for enforcing the EAA. These authorities can:

  • Require businesses to bring products/services into compliance
  • Withdraw non-compliant products from the market
  • Impose fines and penalties (amounts set by each member state)

The directive requires penalties to be "effective, proportionate, and dissuasive." While specific fine amounts vary by country, several member states have set maximum fines in the hundreds of thousands of euros. Germany, for example, allows fines up to €100,000 for accessibility violations.

Enforcement is expected to ramp up through 2026 and 2027 as national authorities build capacity. Early compliance is both a legal necessity and a competitive advantage.

How to Prepare for EAA Compliance

  1. Audit your digital properties — Start with a free Accesseon scan of your website. Identify violations against WCAG 2.2 Level AA, which covers EN 301 549 requirements.
  2. Prioritise high-impact fixes — Address critical and serious violations first: colour contrast, missing alt text, form labels, keyboard accessibility. These affect the most users and are the most likely enforcement targets.
  3. Test with assistive technology — Automated tools catch ~30-40% of issues. Manual testing with keyboard navigation and screen readers (NVDA, VoiceOver) catches the rest.
  4. Publish an accessibility statement — The EAA requires providers to make accessibility information available. Publish a statement describing your conformance level, known limitations, and contact information.
  5. Document your compliance efforts — Keep records of audits, fixes, testing results, and training. If challenged, documentation of good-faith efforts is critical.
  6. Establish ongoing monitoring — Accessibility is not a one-time project. New content, design changes, and third-party integrations can introduce regressions. Schedule regular scans and include accessibility in your CI/CD pipeline.

Impact on Non-EU Companies

The EAA applies to products and services placed on the EU market, regardless of where the provider is based. If you are a US, UK, Israeli, or other non-EU company that:

  • Sells products online to EU consumers
  • Provides SaaS tools used by EU customers
  • Operates a website that accepts EU transactions

Then you are covered. The enforcement mechanism is through your EU-based authorised representative (for products) or through the member state where you provide services. Non-EU companies should work with legal counsel to understand their specific obligations.

The good news: WCAG Level AA is the common standard across the ADA, EAA, and most other accessibility laws worldwide. Investing in WCAG compliance addresses all of these requirements simultaneously.

Practical EAA Compliance Checklist

  1. Run an automated WCAG 2.2 Level AA scan on all customer-facing web properties
  2. Fix all critical and serious violations (colour contrast, alt text, form labels, keyboard access)
  3. Test key user journeys with keyboard-only navigation
  4. Test with at least one screen reader (NVDA or VoiceOver)
  5. Verify mobile accessibility on iOS and Android
  6. Audit all third-party embeds, widgets, and iframes
  7. Publish an accessibility statement with conformance level and contact info
  8. Document all audit results, remediation steps, and testing records
  9. Train development and content teams on accessibility best practices
  10. Schedule recurring automated scans (monthly minimum)

For a detailed, interactive checklist covering every WCAG criterion, see our ADA compliance checklist — the technical requirements are the same.

Scan your site for EAA compliance — free

Accesseon tests against WCAG 2.2 Level AA — the standard the EAA requires.